The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will never buy from a retail shop again!
Just a quick note to say many thanks for getting the Fridge to us within 24 hours. Great customer service as well by the two guys that delivered the fridge this morning.
I will never buy from a retail shop again! Adriana,
Having such a long way to come from Sydney to Mackay
I was expecting my fridge to be delivered tomorrow (Wed. 4/3/09) and it arrived a day early. Having such a long way to come from Sydney to Mackay (10hrs nth. of Brisbane) I was really impressed. The fridge is great. Thanks a lot, I have passed on your email address to friends at work. It's so good to have such service. Averyal,
You guys ROCK!
I have now purchased 2 items from Appliances Online. You guys ROCK! Quick Delivery, a no quibble replacement of a faulty product within 24 hours, competitive pricing and very good products, with courteous friendly and efficent customer service and delivery people. I was sufficiently impressed with the first product (a Simpson Washing Machine) and the service I received to buy another product from you. A very positive buying experience overall - I would not hesitate to recommend AO to others. Neil, Wanneroo, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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