The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
So cheap and easy to buy my new fridge online
Just want to say thanks. It was so cheap and easy to buy my new fridge online. And a big thumps up to the guys who delivered it. They arrived when they said they would and even though the fridge was bigger than my front door took the time to carefully install it. I have already recommended to friends to check out your site before thinking about buying anywhere else. Ritchie,
Gold star products and gold star service
Truly worlds best pricing and service criteria, gold standard technical support on the phone which enabled the buying trigger to press enter. Both the delivery men, Kevin and Layne were of the highest possible calibre, if Toll had these guys on their books, thery wouldn't have competitors. From a retired sales and marketing director, one of the best technically brilliant purchases made to date. Also thank you Fisher & Paykel as the current F&P washing machine purchased replaced our retired model which worked without error for twenty years. Gold star products and gold star service. Thank you. Susan, Fountaindale, NSW
Great website and the great service
I just wanted to say thanks for a great website and the great service we have received in the delivery of a cooktop and wall oven. While the delivery was delayed by a day this was not a problem as I was informed promtly and so was able to make alternative arrangements, so no problem at all. The delivery guys were great, polite, careful and on time and of course another member of your team, I believe his name is Sam... hope I got that right!, was really helpful when I spoke to him on the phone, all in all, you guys are great, well done, my thanks sincerely, hope you all have and a wonderful Christmas and I shall look forward to shopping with you again. Glenn, Wantirna South, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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