The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Wonderful website and delivery service
I just want to express how wonderful I think your online store is. The fact that you were able to deliver my new fridge within 24hrs and put the old fridge and in our garage for us shows how wonderful you value customer service. I intend on telling everyone I know about your wonderful website and delivery service. Keristi, Collaroy, NSW
Thanks again for a job well done
Thank you very much for such great service in getting our new appliances. It was fantastic to get the phone call and less than an hour later, as advised, two efficient members of your staff arrived, set up our new gear and got rid of the old. We will be recommending you to friends and hope to use you again in the future. Thanks again for a job well done. Philly, Figtree Pocket, QLD
Very helpful and friendly
The Bosch Front loader has arrived and been installed, a little over 24
hours from ordering. The phone calls to advise when delivery would be,
were well received and the actual delivery personnel were so very
helpful and friendly. You have my complete confidence and trust if and
when I need other appliances. Meryl, Annerley, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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