The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The best online service I have experienced
I do a lot of online shopping across many different categories. This is the best online service I have experienced. Appliances Online not only matched a cheaper price, they advised they would call the next day after i ordered to confirm delivery time (which they did), then actually delivered within that 2 hour time window and picked up my old one for free. I have recommended AO to many others. Nicole, Hawthorn East, VIC
Prompt and fantastic
Excellent customer service on the products (Kelvinator fridge, Miele vacuum cleaner and LG washing machine). The delivery from the drivers was prompt and fantastic. James, Noranda, WA
Unbeatable prices
Very impressive company, from unbeatable prices to free delivery and great service - I will never buy another appliance from anywhere else again. Appliances Online were totally hassle free to deal with, quick, delivered on their promise and best of all I did not have to spend valuable spare time visiting different stores around the city - big thank you :) Judy, Ferny Hill, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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