The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
These guys are running a slick operation
Outstanding service, these guys are running a slick operation. The met all deadlines and I was kept informed about my delivery through the whole process. I will definitely order through Appliances Online again. Fantastic job, well done. Kristie, Camp Hill, QLD
Prompt delivery, your ordering service is excellent
Last season I had been chasing up a De Longhi dehumidifer through various stores in my area without success. I can’t believe how easy it was to order the one I wanted through you with such a prompt delivery, your ordering service is excellent and in future when I need something like this I will always use your service. But as well as that, I have always avoided ordering on line because I’ve never wanted to put my credit card details on the net; how superb to have this appliance I need badly in this humid atmosphere delivered promptly and without drama, but particularly that I have the opportunity to pay in cash – as well as the other possibilities you mentioned. Thank you again, your service is much appreciated. Sheila, Margate, QLD
Nowhere else compares
Nowhere else compares. I needed a washing machine pronto and checked out a couple of sites. Not only was your site more intuitive than others, but your prices are seriously competitive. I saved $100s! The transaction was seamless. Advice received was extremely courteous and helpful. Delivery was well communicated and Ben and Rick were outstanding - absolutely outstanding - in helping to unpack and install my new machine. That they took away my old one made my day. I was blown away! I'll be a returning buyer and will promote you whenever I can. Simply outstanding!! Appliances Online customer,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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