The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
These guys are running a slick operation
Outstanding service, these guys are running a slick operation. The met all deadlines and I was kept informed about my delivery through the whole process. I will definitely order through Appliances Online again. Fantastic job, well done. Kristie, Camp Hill, QLD
Thank you for a great customer experience
Good Afternoon, This is the first time I have used your company and I have to say I am very impressed with your customer service.
Installation has been completed on time and by a very pleasant and knowledgeable installer.
I will have no hesitation in recommending Appliances online to friends and business associates.
For your information I am in the customer service industry and have written a book on customer service so my experience will make for a great example in my next book! ( www.keithking.com.au ) Thank you for a great customer experience,
Regards Keith, Strathmore, VIC
Ordered 12pm Thursday, Delivered 9am Friday
Fantastic service, ordered 12pm Thursday, Delivered 9am Friday. Excellent service. Thank you. Will recommend you to other people John, Ormeau, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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