The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank you APPLIANCES ONLINE
Thank you APPLIANCES ONLINE. My stove was delivered and connected today.
This was my first big purchase online.
I was very happy with your service from beginning to end and I will keep your company in mind when purchasing future items.
Rosemarie, Hawthorn, VIC
Your website is excellent
Just a note to say a big thank you for your execution of the above order. It was only last Thursday that we came across your website, found a great price compared with **** and ****, then and placed our order on Friday. Your website is excellent – easy to follow – great follow up with order confirmation, notes on delivery and removal of our existing washing machine. As promised, Adam rang about 7.30am to advise anticipated delivery, he and Ali quickly removed the old machine and installed and balanced the new one, took away packing materials. Thanks to them for their courtesy and efficiency. Your company will be our first call when we are looking for our next purchase. Maureen, Kiama, NSW
Price was unbeatable
The web site is very easy to follow and price was unbeatable. Jason, Parkwood, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Do you offer installation only services or do you any install ivens that have been purchased from your store? Corrinne · 2025-07-07
Hello
Thank you for your installation question. Installation fees are typically associated with each product. When you enter your postcode and select your suburb, our system checks the stock availability in your state and determines if a technician provides installation services in your area. If everything is in order, the fee will be displayed online.
Please note that the installation fee applies to a 'Like-for-Like' installation, meaning that all necessary services must be available. This fee does not cover situations where extra connections are required. For instance, if you're switching from an electric product to a dual fuel (Gas/Electric) system, this fee will not apply. In such cases, you will need to request an inspection, and a separate quote will be provided.
For help with your order, you may need to chat with our internal sales team to assist you by calling the number below.
I hope this information will assist you when shopping with us at Appliances Online. Our Sydney-based team is available 24/7 to assist you at Ph: 1300-000-500. Colin Jones, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .
