The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You've got me hooked
This was the first time I've ever purchased anything online & I was nervous but it was a total success. You've got me hooked. I have a few more things to buy over the next few months & this is the way I want to get them again. Saved money, got a better quality product, delivered perfectly & so easy to use site. Janine, Southport, QLD
I will definitely return and highly recommend them
The team at Appliances Online are absolutely amazing. There were a few hiccups with our cooktop and they went out of their way to make sure everything was replaced as soon as humanely possible. I will definitely return and highly recommend them to anyone looking for household goods. Well done. Olga Vareskic,
What more could you ask for?
Good price and great customer service, delivered exactly on time by cheerful staff...what more could you ask for?
Heather, Summer Hill, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Do you offer installation only services or do you any install ivens that have been purchased from your store? Corrinne · 2025-07-07
Hello
Thank you for your installation question. Installation fees are typically associated with each product. When you enter your postcode and select your suburb, our system checks the stock availability in your state and determines if a technician provides installation services in your area. If everything is in order, the fee will be displayed online.
Please note that the installation fee applies to a 'Like-for-Like' installation, meaning that all necessary services must be available. This fee does not cover situations where extra connections are required. For instance, if you're switching from an electric product to a dual fuel (Gas/Electric) system, this fee will not apply. In such cases, you will need to request an inspection, and a separate quote will be provided.
For help with your order, you may need to chat with our internal sales team to assist you by calling the number below.
I hope this information will assist you when shopping with us at Appliances Online. Our Sydney-based team is available 24/7 to assist you at Ph: 1300-000-500. Colin Jones, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .
