The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great product range
Wow ! just fantastic , great product range , very easy to navigate ... perfect . Appliances Online Customer, Australia
One of the best shopping experiences I have had
The staff were helpful and courteous at all times. Calls were answered quickly, unlike many places where you have to hold on forever, and when people said they would ring back they did. And the prices were excellent. Also, the delivery people were great. We have a difficult site for access, but deliveries were on time, and without complaint. And the packaging and old appliances were also taken away. All in all, one of the best shopping experiences I have had. I would recommend Appliances Online to anybody. Colin, Lugarno, NSW
It was a painless experience that took me only a few minutes
Dear AO,
Our new fridge arrived today. Thank you for your superb service!! It was a painless experience that took me only a few minutes and I appreciate the time frame and the phone calls preceding delivery. Many thanks again, Ros Ros,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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