The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A little concerned how it would go
Hi I have not bought an appliance on line before and was a little concerned how it would go. I would like to compliment your company on the way my order was handled, i.e. the uncomplicated method of ordering, the pleasant way I was treated when I rang to change delivery date and the very prompt delivery. It was difficult ordering a product I did not know but I am extremely happy with the Omega Dishwasher. I am sure you get complaints but this is a genuine compliment. Thank you Fran, Nambucca Heads, NSW
Great as usual and very helpful
Over the weekend our 3.5kg Simpson of almost 15 years decided it had done enough so at 8am this morning. I told my wife that I will ring Colin and it will all be sorted out. I rang Colin and in minutes I had bought the 4 KG Simpson and delivered tomorrow. It took about 90 seconds. Colin was great as usual and very helpful and I wanted to let you know. I told Colin that I would be in touch as out F & P fridge of similar vintage has been moving towards the light for the last 2 years or so. Phillip, Terrey Hills, NSW
You've got me hooked
This was the first time I've ever purchased anything online & I was nervous but it was a total success. You've got me hooked. I have a few more things to buy over the next few months & this is the way I want to get them again. Saved money, got a better quality product, delivered perfectly & so easy to use site. Janine, Southport, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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