The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Most painless appliance purchase of my life
It was fine. Delivered on time. Installed without fuss. Old machine
taken away. Most painless appliance purchase of my life. Thank you. Gregory, Stanwell Park, NSW
Wonderful experience
What a wonderful experience, l had using your site, I bought a freezer, paying was so easy using Pay Pal, after having second thoughts l rang up and you were happy to refund my money. I then rang back deciding to go ahead with the purchase. The staff could not have been more helpful. The product arrived exactly between the times you said when you notified me early in the morning. I could not recommend your service more. Such a pleasure to do business with you and would not hesitate to use you again or recommend you to friends. Great job!!! Thank-you Judith, Altona Meadows, Victoria
Great price and fantastic customer service
Just wanted to add my thanks too. I ordered and received a fridge/freezer yesterday and it arrived today! Great price and fantastic customer service. The delivery team were friendly and super efficient, particularly Tony (hope I've got the name right). I will have no hesitation in recommending your services. Thanks again. Carol, Williamstown, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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