The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Best price, free delivery
Needed a new washing machine...FAST! Found Appliances Online...best price, free delivery and best of all - removal of the old machine that had caused us nothing but grief! Ordered Wednesday lunchtime, delivery Thursday 2pm - couldn't believe how fast delivery was and how friendly everyone was...best customer service we have had in a LONG time! We will definitely be coming back AND recommending to everyone we know! Thanks! Carly, Kippa-ring, QLD
Prices were also very competitve.
Ordered washing machine on Friday, it was delivered and installed on the Tuesday. Fantastic service and delivery men were very friendly and helpful. Will be recommending you to all my friends. Prices were also very competitve. All over a fantastic and very easy way to purchase good.
Ellen, Lillydale, Australia
Amazed at such excellent service
We ordered a Bosch dishwasher from Appliances Online yesterday morning, and were asked when we would like delivery to take place, so we said today. The very next email through told us the drivers start at 4.30 am, and they would call before 10 am. At 7 am today we received a call from a driver, who informed us they would be at our place at 8am, and they arrived on that exact time, brought the dishwasher up the stairs, removed the old one, and were finished in minutes. We are at Taree, which is approximately 260ks away, and received our dishwasher the very next day, and with nil delivery charge. I have mentioned this to several people today, and they are all amazed at such excellent service. This should make the H***** N*****s and B*** L**s look closely at better service and nil delivery fees. We will buy from Appliances Online again. Gary, Taree, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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