The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Winners all round.
Excellent website. Easy to compare products with all specs. I needed a dehumidifer and did all my research between the various online stores and Appliances Online with purchase within 15mins. Too easy. Purchased online on a Wednesday night at 10pm and took delivery of my item on Monday morning before 10am, perfect! I will be purchasing other whitegoods from here. Good on you for beating the bricks n mortar stores & focusing on customer service. Winners all round. Zarishteh, Lilyfield, NSW
Certainly my preferred supplier for appliances
I have recently made my second purchase from your organisation, a
dishwasher, and was extremely impressed by the level of service. The
appliance was advertised at a lower price by a competitor and you had no
hesitation in meeting their offer. Delivery took place two days later,
as promised. The installer was very professional even realigning the
water hoses for a 'better fit' and cleaning up after himself. You are
certainly my preferred supplier for appliances. David, Collingwood, VIC
Very impressed
I was very impressed with the service that I received from The company and the people who delivered the goods. There was a problem which was promptly sorted, which was not the fault of the company. I was very impressed. I would definitely use the company again ,and have already been recommending you to other people........Thankyou for a great service.
Barbara, Wantirna, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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