The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
What a fantastic service
I recently purchased a washing machine, not only was the price fantastic, but it was delivered today without any hassle. Two phone calls from the drivers telling when they would arrive, quickly installed, and tested, the old machine taken away.... what a fantastic service. have told all my work colleagues and will no longer being buying appliances in store. Thank you very much..so impressed. Kaye whitfield, ALEXANDRA HILLS QLD
New repeat customer
Quick, easy, straightforward. I wish all ecommerce sites were like this. Well done. you have a new repeat customer. Kelly, Elsternwick, VIC
Great prices
Just wanted to feed back how impressed my husband and I have been both times we have used your service. Not only with the great prices, but the delivery process. This time we purchased a Fisher Paykel washing machine. Not only did we get it delivered the very next day, but we received 2 courtesy calls telling us when it would arrive. In addition the two men who delivered the machine were so friendly, even beeping on departure, much to the amusement of my 8 month old daughter! It's so nice to deal with such a professional company. Thanks very much. Caroline, Tingalpa, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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