The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Competitive pricing
I am writing to thank you for your excellent service re recent my purchase
of a barbecue. From the simple ordering on line, the competitive pricing,
delivering on time to the excellent quality of the product.I
will definitely recommend your company to friends and would not hesitate to
order again. Anne, Templestowe, VIC
Every point was ticked
I cannot say how thrilled we were with the service given us by Appliances Online when we purchased a washing machine early this year. Every point was ticked, the quality and attitude of all staff spoken to and seen was excellent and when the old machine was taken away, it was the cherry on the cake. We are now looking for an air conditioner and the first place we've looked is at Appliances Online and now we only have to make our choice and the sale will be yours. You deserve the reputation you got Sally , Ferntree Gully, Victoria
Problem free easy to recommend.
Had my washing machine delivered today, drivers were fantastic and on time. Was a little nervous placing an internet order and phoned yesterday to check on delivery - very helpful and reassuring assistant on the phone ! Love my new machine !! Problem free easy to recommend. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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