The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Impressed with the customer service
We had our Bosch washing machine delivered this morning, after ordering it online lunchtime yesterday. I wanted to let you know that I am impressed with the customer service shown - both with prompt emailing, speed of delivery, and especially the delivery itself. It was fantastic that the delivery men (PJ and David) rang me this morning to let me know the time window, and again 15 minutes before they were due to arrive. This is rare now in industry to get this service without asking for it. Thank you, I will use your company again if I need to buy an appliance again. Rebecca, Tarragindi, QLD
No wonder people are turning to the net
No wonder people are turning to the net, fast effective service delivered
to your door. very impress and will use this site again and tell my friends..
Thank you Rachel, Kingston, ACT
I ordered yesterday at 3.38pm and my dishwasher arrived at 8.40am this morning
Thank you for your prompt service, I ordered yesterday at 3.38pm and my dishwasher arrived at 8.40am this morning, i have never had such prompt service, thank you Diane,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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