The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Extremely helpful and pleasant
I thought the people I have dealt with on the phone (and online) were extremely helpful and pleasant. I will recommend you to everyone I know. Peter, Greensborough, VIC
Great customer service
I just wanted to say a big thank for my new fridge which was delivered today. This is the first time that I have used an online company to purchase a major appliance and I have to say it was a very positive experience.I also wanted to mention how much I appreciated the great customer service I received from Brian. I contacted your company yesterday needing a fridge urgently and the fridge I wanted was not in stock. Brian took the time to see what my requirements were and was able to recommend an alternate fridge which could be delivered next day. That is what customer service is all about so thank you. I will definitely recommend Appliances Online to family and friends. Elly, Riverwood, NSW
This is the second time we've purchased from you and I can safely say it won't be the last!
Hi!
I just wanted to say a huge thank you to everyone at Appliances Online. This is the second time we've purchased from you and I can safely say it won't be the last!
We've just had our new dishwasher installed less than 48 hours after our old one died. I can't thank you enough for your prompt service. Phil, who fitted our machine not only called the night before to give me a time for delivery, he was on time and very professional ensuring that I knew how the dishwasher operated before he left.
You provide great products and good service at an extremely competitive price. This is a winning combination in anyone's books!
Keep up the good work and no doubt we'll be back soon and we'll tell all of our friends about your five star service. Donna,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .