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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).This morning, my new washing machine was to be delivered to our address in Caringbah between 9.30-11.30am. I have 2 young boys and was dreading the delivery because I thought there would be water and mess everywhere and so on... I went out this morning early and got back at about 9.40 to the guys already here (sorry about that!) They didn't mind that I was late and that the old machine wasn't disconnected (another apology...) It took them 10 minutes to take the old one out, set the new one up and be friendly to not only me but my boys. For the lack of hassle in not only purchasing the new machine but also the delivery, I am more than impressed! I will be recommending your business to as many people as I can. Having worked in customer service from the basic level up to management for most of my working life, I know customers aren't always the easiest and they rarely say thankyou or mention good service so I'd like to take this opportunity to do just that. Please thank the delivery guyI am more than impressed I just wanted to thank you for one of the easiest ways to shop! I was so happy with your fast delivery and installation of my washing machine. Not only did they connect the washing machine and make sure it was working, but took the old one away! Add in really competitive price and there's one happy customer. Thank youOne of the easiest ways to shop Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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