The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
WELL DONE APPLIANCES ONLINE
My purchase arrived today and I want to say thankyou to your store and
staff, all fantastic!! I have already recommended your store to my work
colleagues. First time a courier has ever delivered on time and called
before delivery (can you tell what company delivered as I missed seeing
his company ID, really nice guy). Your prompt service was also fantastic.
WELL DONE APPLIANCES ONLINE! Marian, Holt, ACT
Extremely pleasant, fast and smart
Hi
Sally, I am
rushing out the door, so don't have time to go on and on, but I want to say that
I appreciate your cancelling the Extended Warranty. I also want to tell you that
the whole buying process from first seeing your website through to drinking ice
cold milk this mooring was a pleasure. Reshma (If that was who I spoke to on the
phone three times) was wonderful. Extremely pleasant, fast and smart. The
delivery fellows up here (Dean and his offsider) were polite, professional and
did such a good job of clearing the packaging away I thought they were going to
pull and a vacuum and give the floor a once over. I have
already recommended you to 2 of my customers, but they are not in the market for
appliances right now. Your
company should have an easy time rising to the top with the service you offer.
It was a treat to be appreciate and treated like a valued
customer.Thank
You Again Lawrence, Victoria Point, QLD
top notch
I buy all my whitegoods and tvs from you now, and if you sold ipads and mobile phones I would buy them from you too :) Best prices in town, you can search the net all day and your prices are still the best. Customer phone service and your delivery service are both top notch, and all your staff, both on the phone, and the delivery guys are all very friendly and efficient. I tell everyone I know about how great your company is. Thank you very much, and a very Merry Xmas and Happy New Year to all your staff :)
Wendy Wendy, COLYTON NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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