The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
My research showed you are the best value
Thank you Appliances Online! I am really happy with your well organised service. You have a well structured website and plenty of information to make my decision easy. I am also extremely happy with the delivery and installation team who were polite and very efficient. There is absolutely no need for me to compare your prices in the future as my research showed you are the best value, and with the benefits Ive mentioned I will be recommending you for sure. Well done ) Michelle , LESMURDIE, WA
I appreciate the quick and courteous response
Dear AO, I recently had trouble with a fridge I purchased with you about 2 yrs back. I called up your helpline, which promptly connected me to LG helpline, which in turn promptly arranged a home-based inspection thru a Melbourne based business (WAM electricals), who satisfactorily rectified the problem within reasonable time-frame. I appreciate the quick and courteous response , BIG THANX. Also, I wasn't billed as the fridge was still under warranty. GR8 WORK :) Amit,
Their driving skills in tight spaces were impressive
I cannot praise Appliances Online enough. I would not even think of buying from anywhere else any more, there is no competition. They have very competitive prices, ordering is ultra-easy and payment is safe, there are real people to speak to if there are any hiccups with ordering and the delivery people, well, I cannot speak highly enough of them. They kept me informed of the expected delivery time and when it changed because their schedule was faster than predicted, they phoned to let me know. The chaps were polite, courteous and their driving skills in tight spaces were impressive. Definitely a positive buying experience, thanks. Elizabeth, Fountaindale, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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