The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Such an easy and pleasant experience
Hi I just want to say thank you for making my purchase of a fridge such an easy and pleasant experience. The delivery man was lovely and was there when said and took away old fridge and the packaging of new. I will be back again to purchase and will tell all my friends. Debbie of The Basin Vic Debbie,
Best price and fantastic service
Hi. Just wanted to express our thanks at your service and support. We have used Appliances online previously and were impressed at that time. This most recent purchase has confirmed our initial experience and thoughts. Not only did you price match (and better) a competing offer, but when we called after the prompt delivery to indicate some damage done to the fridge by the contract delivery team, a replacement fridge was delivered within 2 days, no questions asked and many apologies given. Best price and fantastic service - youll hear from us again at the next whitegoods purchase needed. Dino, Bentleigh, VIC
The dishwasher arrived the day you said it would
Very impressed that the dishwasher arrived the day you said it would, even though we live on a dirt road off the beaten track! Many thanks Lyn,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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