The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Price was still at least $100 cheaper
This is amazing. I stumbled into this site when looking for a washing machine repair man and boy I'm glad I did!! The mid year sales were begining to kick in yet Appliances Onlines advertised price
was still at least $100 cheaper and in one instance $150 cheaper! and the retail stores weren't offering an additional 3 years warrently and delivery for free!!!! I will never have to brave the salesmen again!
Jennifer, Mitchelton, QLD
Very impressed with the professional & prompt service
I have been very impressed with the professional & prompt service from Appliances Online. The website is easy to navigate, informative, product variety & availability is very good and the prices are unbeatable! I have now bought a w/machine & a few weeks later a vaccuum cleaner. When I called the customer service line about each product & new year delivery times, they were very helpful and professional.The admin emails & delivery confirmation calls were prompt professional and clear. The delivery men were fantastic - took great care, communicated with each other all the way up the staircase and were very thorough in their intructions while being fast & efficient. ...and took away both old products for free! So far both products are going very well, so I cant comment on aftersales service, and hope i never need to! I can totally recommend Appliances Online and have been telling all my friends to consider using them. Cindy, Maroubra, NSW
10/10 for everything
I wanted to pass on my feedback for your website. I ordered a coffee machine over the weekend and scheduled delivery for the Tuesday. The delivery driver rang me as the website said I would be. They turned up, having had a small problem with their GPS that it seems everyone has with the location I live in. The assistant and the driver were very courteous, very pleasant and easy to deal with. Applicances Online is the number 1 place I will shop in the future. I found them from Big Brown Box who I used a few years back to buy a TV and would recommend them to anyone as well. 10/10 for everything. Cheers Paul, South Brisbane, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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