The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Eager to satisfy
Thank you for the online experience. Site was easy to use
and the service given was terrific. The staff I telephoned
regarding order especially Sophie were great and eager to
satify. Thank you I will definitely use this great service
again. Helen, Broadford, VIC
Very impressed with your company
I just wanted to let you know that I was very impressed with your company. Alysa was very helpful with my enquiry on your chat website she answered all my questions. I then placed my order that morning, and my kitchen sink was delivered the following day. All staff members were very helpful and polite. I will recommend your company to my friends. Michelle, Underwood, QLD
Great product great price and best delivery
Just a note to say how happy I am with my recent purchase from you great product great price and best delivery ive ever had , they rang to tell me delivery was between 6 and 9 allowed me to go out and do other things then called before delivery couldnt ask for more than that and guys were great and polite. I'll be back.
Rex, Palmdale, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .