The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I was able to pay cash
I just want to say your company is fantastic! There is a real (nice) person on the end of the phone. The price is really competitive, the delivery guy communicated as promised and delivered, installed and removed the old machine. I was able to pay cash and it all was actioned within 24 hours of my first contact with you. Nice and easy! Keep up the great work. I will be happy to use you again and I am already recommending you! Jacky, Burleigh Heads
I am a very happy customer
I would like to advise how impressed I was with the excellent service from your company on Order No ******. You contacted us on day of delivery and driver arrived on time. He was so helpful and pleasant. I am a very happy customer and will certainly recommend and be a return customer on my future appliance requirements. Congratulations to a your great team at Appliance Online. Jean ,
You were donating money...Brilliant job, generous
I do have to say the site is very easily navigated. Its all clear and easy to use. And your prices well..... they are the best I've seen in Australia! We're saving for one of your Dyson's now because they're actually within our reach. Yay!! Lastly I just want to say I joined your FB page when the QLD floods were happening and you were donating money for anyone who joined your page. Brilliant job, generous. This is a place I WANT to spend my money :) Carly, Shearwater, TAS
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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