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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).Appliances Online did what they said they would do! (This can be a challenge for some companies, in my experience.) They would ring prior, which they did. They gave me a 'window of time' for delivery, which occurred. They would provide excellence in customer service, which was provided. I have been very impressed.Excellence in customer service Thank you very much for such great service in getting our new appliances. It was fantastic to get the phone call and less than an hour later, as advised, two efficient members of your staff arrived, set up our new gear and got rid of the old. We will be recommending you to friends and hope to use you again in the future. Thanks again for a job well done.Thanks again for a job well done Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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