The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The best online service I have experienced
I do a lot of online shopping across many different categories. This is the best online service I have experienced. Appliances Online not only matched a cheaper price, they advised they would call the next day after i ordered to confirm delivery time (which they did), then actually delivered within that 2 hour time window and picked up my old one for free. I have recommended AO to many others. Nicole, Hawthorn East, VIC
Providing knowledge, availability, price and delivery
Thank you Appliances Online. Three days prior to Christmas and I desperately needed a new washing machine. You were able to fulfil all my needs by providing knowledge, availability, price and delivery. What more could you ask for? AB,
Will recommend your online site to anyone looking for appliances
Thank you for the fantastic service, especially Dave who has been wonderfully helpful. Will recommend your online site to anyone looking for appliances. Judi,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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