The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The best by far of any company
A special thank you for your prompt and friendly service. It was only twenty hours from the time I placed my order for a new washing machine to when I was doing my first wash in the new machine. The Team done a great and friendly service from ordering to delivery and setting up. This is the best by far of any company that I have ever dealt with. Thank you again and keep up the good work, also it was good that we were able to pay COD. This saves any worrying about security of using Credit cards over the internet. Brian, Perth, WA
Very pleased with the service provided
I was very pleased with the service provided by the delivery guy, my fridge and handheld vacuum are exactly what I wanted and perform perfectly. Thank you for your service.
Naomi, Coburg, VIC
Proficient and efficient
I had a new fridge delivered by your company on Monday 31/10. The two young men Warren and Glen were both proficient and efficient in the way they went about their work. These are difficult delivery addresses around here and it was a pleasure to see how Warren sized up the situation and then calmly guided Glen in the best way to put the fridge into place.
Please pass on my appreciation. Dianne, Avalon, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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