The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will use your service again in the future
Hi Andrew, Your customer service is very exemplary! I have been very happy with the service from Online Appliances with the exception of the delivery service. But you have also fixed that one too! I would definitely recommend Online Appliances to my friends and relatives and I will use your service again in the future. Thank you and keep up the good service! Reinilda ,
Going in to bat for us
Hi Sally,Thank you very much for this, we will have a look and let you know shortly.I
would like to take this opportunity to thank you and the Appliances
online team for going in to bat for us on this one. Without your weight
behind us, I think it is unlikely that the outcome would have been so
good.Thanks again and we will be in touch shortly. Glyn, Mosman, NSW
The price of the product was excellent, and delivery was free
This is my first time to your site. What fantastic service I have received. I spoke to Colin about the delivery of my purchase and he was extremely helpful. The price of the product was excellent, and delivery was free. What more could I ask for! Great!! Appliances Online customer,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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