The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
First class communication
Can you please accept this as my sincere appreciation for the first class communication and delivery exactly as promised! I didn't believe that buying a new washing machine could be such a pleasant experience. The phone call yesterday that delivery would be between 11 and 1 was followed up by delivery at 11.05. The installation and removal of the old washing machine just completed the perfect transaction. Thank you! Stephen, Lilydale, VIC
Terrific
Replaced faulty dishwasher. Installer was terrific. Michelle, Blackheath, NSW
Your company is by far the best value for money and most convenient
Dear Appliances Online,
People are quick to criticise and rarely forthcoming with praise for a job well done.
Just wanted to let you know that I have used your website on several occasions for personal and business use.
On each occasion I have found when you factor in delivery and removal costs that your company is by far the best value for money and most convenient means of purchasing appliances, delivering and installing appliances.
Thanks again for making a simple task even easier. Nathan,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .