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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).Hey Shae, Wanted to say a BIG THANK YOU to Appliances Online. This is the second time we have dealt with you guys and it now confirms how fantastic the team from Appliances On Line really are. Once again your delivery men (both names started with R but unfortunately can only remember Rick) were so friendly and thoughtful, they oozed customer service skills. It wasn't that easy getting my new fridge/freezer in but they managed, taking complete care of they way they moved through my house. Also Shae a thankyou to you. You had the hard task of telling us our original selection wasn't available for a month or so and being so helpful with finding us a solution. Please forward my email to the top of Appliances On Line as I would love them to know what amazing staff they have.A BIG THANK YOU to Appliances Online I would like to thank you all at Appliances Online, For the most efficient service in my recent purchase of a Refrigerator from you. From the purchase price that was incredible, the purchase of extra 3 years warranty that was also very much lower than other ones,the delivery arrangement to my home Free, and not like other stores when asked what do I do with the old Fridge ? be told we only sell them! You will have to pay for delivery and arrange for removal at your own expense. No wonder you have a very high rating in the respect to being efficient in your area of dealing with people. I might add that the delivery was exactly as indicated to me by e/mail and the very courteous men who delivered and took my old fridge has indicated to me the type of staff you have working at Appliances On line. I will be advising others where to shop on line. Thanks' again for the service you have given me.The purchase price that was incredible Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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