The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Handled so politely and efficiently
To Appliances Online Just writing to thank you for the professional manner in which you handled my order for my new washing machine. From the first contact I had over the phone, which was handled so politely and efficiently, to the delivery which arrived as promised and installed efficiently with the removal of my old machine, I thank you. It was a pleasure dealing with friendly and competent people. If I need any new appliance I will definitely purchase it from your company. Thank you. Lynette,
The delivery service is second to none
Thankyou for the professional service given. The delivery service is second to none. I had two separate deliveries and both times I was phoned at 7.30am with the products arriving before 9am. The delivery guys were friendly and helpful. I will be recommending you to my family and friends and Im looking forward to purchasing again from Appliances Online. Ben, St Kilda, VIC
Pricing was very competitive
Just a quick bit of feedback. I ordered a Whirlpool Rangehood from you last Friday and it was delivered this morning (the following Friday). I shopped around before I bought from you and I must say that your pricing was very competitive (12.5% cheaper than the best other price) and delivered free. Your service is excellent and the convenience of not having to hassle the deal and delivery is first class. I'll certainly be back when we are in the market for any other whitegoods. Richard, Nudgee Beach, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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