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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).I just wanted to voice my appreciation for the excellent pricing and customer service we experienced when purchasing our Smeg 618 litre fridge/freezer. Delivery was timely and the gentlemen most helpful when installing the fridge without damage to the timber floor or the appliance. We will most definitely recommend you to our friends and workmates.Excellent pricing and customer service Dear Appliances Online, Just want to say CONGRATULATIONS on being a fabulous company. All of the service we received from checking stock availability to organising delivery on the day and receiving goods was excellent. All staff that we dealt with were efficient, careful (with bringing in fridge and taking out old one) and polite. You run a very efficent company with polite, helpful staff. Keep up the great work I have emailed your site to some friends already and will definitely be recommending you.CONGRATULATIONS on being a fabulous company Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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