The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A very highly recommended way to buy
A very happy customer! The price we paid was exactly the same as the price in one of the big name stores but the HUGE difference was the service and availability. The big name store couldn't get the item to us "until some time in the new year". Appliances Online got it to us the very next day with free delivery, installation and took all the packaging away as well. Delivery was perfect as well. A very highly recommended way to buy. THANK YOU! We will definitely be back for more products! Lynette, Caboolture, QLD
Blown away by this service.
No wonder your competitors are worried !
Fantastic web site, if the delivery goes well I will be blown away by this service.
Thank you! James Waters , Braeside VIC
Great customer service
Thanks for a great customer service experience from start to finish. Great prompt responses from your customer service team replying to my emails. Great turnaround from the order process to the delivery. Delivery drivers rang to notify of delivery were there. Other retailers have a lot to learn. Once again fantastic service, will already have recommended Appliances Online to others Brendan, Mulgrave, Victoria
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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