The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Providing another alternative product
Great service! Thanks for delivering product on time and for providing another alternative product as the one we ordered was not available. Happy customer. Felicity,
Informative and I love the 3D images
Congratulations on the excellent web site. It is easy to navigate, informative and I love the 3D images for the products. Again well done. I found your site courtesy of the Retailers Coalition war on customers rights. Look forward to doing business with you in the future. Thank you for putting customer needs first. Appliances Online Customer, Australia
Installed by two courteous and very helpful gentlemen
I am very delighted with my new Sansung washing machine delivered and installed by two courteous and very helpful gentlemen. I find it a joy to use and I love the musical 'end of wash'. Maureen, Windsor, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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