The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I received excellent service from your company
Thanks appliances on line-Once again I received excellent service from your company. I ordered my rangehood at 3.30 last monday and it arrived before 9am Tuesday.Thanks it looks great! Robyn ,
Everyone I dealt with on the phone was really helpful
I just wanted to say Thank You to everyone at Appliances Online. Everyone I dealt with on the phone was really helpful and friendly, and the service was so fast. Less than one day later, and I have a fridge and washing machine installed. It's rad. Steph,
Excellent service and will shop again!
The whole experience was painless from ordering, payment and delivery. Delivery occurred just as was explained on the web. I was hestitant to buy such a large purchase online but reviews and blogs indicated the company was good. It took away the hassle of haggling instore with sales people and all the extra requirements - delivery, removal of old machine and connection was all included in the price and offered upfront. Excellent service and will shop again! Jennifer, Carina, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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