The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Terrific
Replaced faulty dishwasher. Installer was terrific. Michelle, Blackheath, NSW
Be proud of your staff and their manners
I recently purchased a Haier washing machine from your company. I would like to compliment your staff on their service and good manners, from the lady who took my order over the phone, to the two gentlemen who delivered the machine to my home. You can be proud of your staff and their manners. Regards from one very satisfied customer.
Cath, Campbelltown, NSW
Great price, delivery was free
First time purchaser - great price, delivery was free and service was exceptional. Was told courier would deliver between 3-5 and guess what ? on time, no delays. Customer service called to verify time of delivery. What more could you ask for? Will recommend and will purchase again.
Helen, Thomastown, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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