The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery people were friendly and professional
I would like to let you know that I am extremely impressed with your service. The hardest part of this transaction was deciding which washing machine to get, once that was decided the rest was stress free, there were no "hiccups" along the way and your delivery people were friendly and professional and it was great to get a phone call in the morning to tell us that they would be at our home between 11 and 1, they actually arrived just after 11.30. I have left my details below so that you can see our transaction and then hopefully pass on to all concerned how happy we are with appliancesonline. Both myself and my husband have no hesitation in recommending you in the future to friends and family.
Best wishes and keep up the great service. Debra, Boronia, VIC
Have told all my friends and work mates about your company
Hi Guys, what can I say. What fantastic service your company offers.
Ordered my goods and had them delivered in 2 days, wow. Better service than what major electrical stores can offer and whats more you took away the old oven and cooktop for free. Have told all my friends and work mates about your company. Cant speak highly enough of you guys.
Keep up the great work. Karen, Franskston VIC
Service that is infinitely superior
I just want to say how impressed I was with your service and delivery. I really appreciated being able to choose the delivery date and the two guys who delivered were fantastic including coming back the next day enroute from another job to pick up the old freezer which was still full of food when they delivered the new one. Thank you for providing a service that is infinitely superior to any I have experienced in the past! Renee, Denistone East, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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