The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Such cooperative people it's a very pleasant change
Hi, I would like to compliment the manner and quality in the way I was
treated with your company from my one and only call. I needed a frig
in and I had a particular size space and I needed it the next day. I
called and I was put through to Colin. I explained my situation to him
and that was the end of it. He just kept at it until he found what I
wanted and what would fit into the space available. I was unsure and
he reassured me that he would send one the next day. He even said
don't pay if it doesnt fit send it back. At around 7.30am the next day
i got a call advising me that the frig would be arriving between 8 and
10am. Sure enough at that time the guys turned up measured the space
then brought in the frig. Perfect fit. Thanks. It is very rare today
to be treated by such cooperative people it's a very pleasant change.
Thanks again Frank Frank, Bellevue Hill, NSW
Great service and highly recommended
Just wanted to say what a great experience it was using Appliances On Line again. Id previously bought a new fridge - which was a great experience - so when my washing machine died I immediately shopped around and came back to the best deal at Appliances On Line. I even changed my mind the day before delivery - Id realised new machine was too big for space! Not a problem to change size and funds were transferred back into my account the same day. Delivery guys rang and confirmed when to expect them and they fitted and took old machine away - no problems. Great service and highly recommended for those a little unsure of shopping over the net. I have no doubts Ill be back again when my next problem comes up - hopefully a few years from now!! Liz, Randwick, NSW
Good prices
Good price on both stovetop and dishwasher, and good aftersales service. Colin was a great help. Prompt delivery and ontime. Would recommend. Thanks. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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