The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery staff were polite and highly efficient
Just a quick note to say thank you for making our shopping experience a
good one. Your delivery staff were polite and highly efficient in their
delivery , installation and removal of our old appliances. You will be
our first choice for our next appliance purchase. Thank you. Mal, Seven Hills
Very helpful and courteous
I would like to thank you guys for the prompt service, I am impressed. Thanks to the delivery and installation guy - very helpful and courteous Keat,
I am happy and very impressed with the excellent service
Hi, Just received my coffee machine and dryer. Thrilled with both and cannot believe the service. Phone call confirmation night before delivery exactly on time. Tony really nice delivery guy and a follow up phone call to ensure I was happy. Well I am happy and very impressed with the excellent service. Even put in some extra coffee pods for me. Yea!!! Fantastic. Julie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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