The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The most professional and prompt service
Just a short note to convey to you our sincere thanks for the most professional and prompt service offered by Appliances on Line to our son in Brisbane. This week, we bought on his behalf a dishwasher and, today – as a matter of urgency – a washing machine that was ordered, paid for, delivered and installed within the morning. The dishwasher was also delivered, on time by very courteous staff.
Once again, sincere thanks – no wonder you are blitzing the opposition.
Robyn and Denis, Australia
VERY IMPRESSED!!
I would just like let you know impressed i am with the service that your company provided. As the customer, we were kept well informed of the procedure for the arrival of our new fridge, via text and email. The delivery arrived in the exact time frame that had been promised and the drivers took away our old fridge. I have been and will happily recommend your company to anyone. I am happy for you to post this on your testimonial page. The other great thing was the saving. Free delivery and a saving of about $200.00 on the fridge we ordered. In this day and age, every bit helps. SO thanks again appliances online!!
VERY IMPRESSED!! Ruth, Brighton, VIC
Could not be faulted
I recently bought a refrigerator from your company. From the very beginning I was delighted with the service and prompt responses that I received. I would recommend your business to anyone.
I would particularly like to mention the excellent, professional and friendly delivery staff. From the phone call to the on-time delivery and friendly greeting, they could not be faulted. For the way they removed the old fridge to the installation of the new one, they showed great care and thoughtfulness. Unfortunately I do not know their names but I would like to pass on my thanks and appreciation. They are both excellent representatives of your company. We will not hesitate to use your excellent business again. Alan, Gerringong, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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