The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I paid in cash after installation
Hi, I recently ordered the Simpson 7.5kg top load wash machine online. The info request was easy to follow & the phone service really helpful. 2 days later my order arrived!! After a confirmation call in the morning, the delivery guys were very efficient & friendly. I paid in cash after installation & they took my old dying washer away (& all of the packaging rubbish too). I love my beautiful new washer & will definitely be using this service again. Maybe a new fridge...........or chest freezer..........
Thanks again Appliances Online!!! Lisa, Capalaba, QLD
The price and delay were less than the local stores
I shopped online since I was after a left-hinged fridge, and the local stores had nothing to offer and had fees and long delays to order one in. Ordered from Appliances Online, and although the fridge I originally ordered was out of stock, the price and delay were less than the local stores. A few days later I notice a better left-hinge fridge is on sale and in stock on Appliances Online, and they were happy to switch my order to the better model for no extra cost - The fridge was delivered within a couple of days. Great stuff. Greg, Noranda, WA
Appliances Online Australia I just Love, Love, Love
Appliances Online Australia I just Love, Love, Love that you have brought the opportunity for ordinary people like us the ability to buy, win, and compare appliances in the comfort of our home. I remember finding you by chance, on a sidebar advert. I usually don't pay much attention to those. But I am glad I did take notice, becauseI was in the market for a vacuum cleaner and after looking at all the stores and comparing prices, then asking a question on your home page about the Dyson Vacuum, I purchased the Motorhead, and can only say that the response to my email, the service, speed of deliver and PRICE was nothing short of spectacular! Thanks for making life so much easier for many of us Australians that work and don't have time to go out and shop till we drop hehehehehe (Big Thumbs Up* Leonie Easterbrook, Sheldon, Queensland
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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