The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Called the hotline, got a real person within a minute
Recently bought a westinghouse fridge online. Couldn't make
my mind up so called the hotline, got a real person within a
minute and from then on the service was amazing. The drivers
were patient, kind and considerate. Would thoroughly
recommend and am going to buy my microwave through
appliances online too. Teresa, Lane Cove, NSW
I will definitely return and highly recommend them
The team at Appliances Online are absolutely amazing. There were a few hiccups with our cooktop and they went out of their way to make sure everything was replaced as soon as humanely possible. I will definitely return and highly recommend them to anyone looking for household goods. Well done. Olga Vareskic,
What a fantastic way to do business
We are amazed how quickly our selected washer was delivered at this busy time of the year. If there is a better system of buying and delivery it would be unbelievable. My wife didn't know she could order a washer and be using it just a couple of days later. What a fantastic way to do business. There should be a rating much higher than excellent. Ronald, McCracken, SA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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