The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank you all for the great service you supplied
I have to thank you all for the great service you supplied. I am an elder lady and am so relieved that the installation of my new fridge was so hassle free. Both *** and *** **** **** told me they would take my old fridge away for a fee. However, they would not guarantee that they would take the new fridge out of its box for me, as this would depend on the carrier’s time schedule. What good was a new fridge in a box to me if they took my working one away? Sadly, I remembered the trouble I had getting a new TV out of its box etc., so how was I going to manage a huge fridge? If I had of known of your wonderful service, I would have replaced my very old fridge years ago.
A very Happy Customer. Phyllis,
It really couldn't have been easier!
I am very pleased with the service and interaction I've had with Appliances Online. The price was the best I could find, easy to order and delivery the next day - it really couldn't have been easier! The delivery drivers were courteous and installed my washer quickly with no fuss, and took the packaging away with them. I will definately use them for my next appliance purchase and recommend to all. Nicole, Greystanes, NSW
Lightening fast free delivery and installation
Why
didn't I call you sooner..!!! Thank-you so much for yet another
fabulous buying experience with Appliances Online. Living with a broken
down washing machine for 4 weeks has been a nightmare..! I ordered my
new washing machine from you yesterday and it's already been delivered
and installed in less than 24 hrs..! Thanks so much for your fantastic
customer service with super helpful advice, lightening fast free
delivery and installation, friendly delivery guys. And to top it off the
guys took away my old machine too. I couldn't be happier...! Georgie, Beaumaris, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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