The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
First class service--prompt, efficient, courteous
Absolutely first class service--prompt, efficient, courteous--what else
could one ask for? I will find it difficult to buy any white goods from
anyone else. Thank you !!! Graeme, Kaleen, ACT
Your follow through after sale was second to none
Hi,
I would just like to comment on the excellent sales and after sales service you have given. Your follow through after sale was second to none, not only did I get an email explaining the procedure, but from the time of loading to arriving at my home I knew what was happening. Your drivers conducted themselves in a very friendly and efficient manner.
I will have no hesitation in recommending your company to anyone.
Thank you, Clive, Belgrave, VIC
Every point was ticked
I cannot say how thrilled we were with the service given us by Appliances Online when we purchased a washing machine early this year. Every point was ticked, the quality and attitude of all staff spoken to and seen was excellent and when the old machine was taken away, it was the cherry on the cake. We are now looking for an air conditioner and the first place we've looked is at Appliances Online and now we only have to make our choice and the sale will be yours. You deserve the reputation you got Sally , Ferntree Gully, Victoria
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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