The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
All done within 15 minutes
I just wanted to let you know what a pleasure it has been dealing with your company. I knew the product I wanted, placed the order late on a Sunday night, and received confirmation of the order on Monday morning, confirming delivery date of Tuesday. At 8.25am on Tuesday morning I received a phone call advising delivery of machine between 10am and 12 Noon. At 10.10am truck arrivd, with two young men who quietly and very eficently, delivered and installed my new washing machine. They took the time and trouble to explain about what to do if I had any problems, refused our offer of a cold or hot drink, took out our old machine and left as quickly and as efficiently as they arrived, all done within 15 minutes. What a pleasure it has been dealing with your company. I hope the machine is as good to us as your company has been. Thank you so much. Lesley, Caboolture, QLD
Took away the old fridge were very polite and helpful
Hi I just wanted to send you a quick email to say how impressed my mother, Barbara Gray, was with the service she received when her new fridge was delivered this morning. She said the men who delivered it and also took away the old fridge were very polite and helpful. This is the second appliance I have purchased through your company in the past couple of years and I have been very impressed with the service and the competitive prices of your products. Many times I have recommended your website to friends. Thanks again. Ian,
Excellent service Good price easy free ordering
Just brought a front load washing machine.Excellent service . Good price; easy free ordering .For someone that doesn't like using computers and the internet I;ll be back. will never shop in the big electrical stores again . To exhausting listening to the salespersons garbage , you have all the info and reviews at hand.Thank you muchly highly recommend you. Already spreading the word. Appliances Online customer,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .