The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Every aspect of the service that I have received from Appliances.com has been excellent
My replacement fridge has just been delivered and I am delighted with it and the washing machine I have already received. Every aspect of the service that I have received from Appliances.com has been excellent and wouldn't hesitate to recommend your company to others or to buy from you again. The men who delivered and installed my appliances were very careful and helpful too. Thank you so much for your assistance. Anita,
We were impressed
I was a little aprehensive about buying a washing machine on line because of reports I had read that Lemair were not noted for after sales service. I was sure I had made a mistake when the machine arrived, missing the adjusting foot. We were due to leave on a caravan holiday in just a few days so I was not optomistic when I rang Appliances on Line to ask for a replacement foot. I was pleasantly surprised by the backup service I received. The replacement part arrived in time for our machine to be installed in our caravan and was backed up with a phone call to confirm receipt. We were impressed and have already recommend Appliances on Line to friends in our caravan club. Darryl, Ferny Grove, QLD
I loved the whole appliances online experience
I was extremely impressed, ordered fridge online in comfort of my own home 7.30 at night and delivered 2 days later within time frame promised, with a pleasant phone call at 715am morning of delivery
promising delivery between 9 and 11am. Arrival was 9.20am. how impressive.. I loved the whole appliances online experience. Delivery
guys were friendly and very efficient. answered all my questions and even took the packaging away along with my old appliance. wouldn't shop any other way, as prices are fantastic too. Katrina, Terrigal
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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