The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Installation was swift and trouble free
Thank you! The delivery man was excellent and installation was swift and trouble free. I am very impressed and will recommend your service to others. Julie, Armadale, VIC
I am so impressed with your service
Just a very quick note to say Thank You .... I am so impressed with your service I will be recommending you to whenever I have the opportunity. I was given a 1hr pre-delivery courtesy call, and my old microwave was taken away. The lady I spoke to on the phone was friendly and professional. The person on the live online help assistance was also very friendly and professional, as were the delivery guys. Again Many Thanks. Tracey,
You have restored my faith in customer service
Just wanted to say a huge thanks guys, you have restored my faith in customer service, we purchased a cooker online the end of last week, you kept us informed all the way and its just been delivered by two friendly delivery guys in the time slot you said it would, at a bargain price too, so we are more than happy with the service we received and will now be supporting you guys each time we need any more new appliances, thanks again Andrew and Dawn, Seaford, SA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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