The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
My appreciation for the great service I had from Appliances Online
I would like to pass on my appreciation for the great service I had from Appliances Online during my recent purchase.
We found your site from a link in www.doorone.com.au while deciding which dryer to buy.
We ordered the dryer on the Sunday and nominated Monday as the delivery day, with Tuesday as the alternative. We didn't really expect delivery on Monday, but received a very apologetic phone call to say it couldn't be delivered until Tuesday. It arrived safely on Tuesday, the delivery persons followed our instructions exactly.
Please pass on our thanks to all concerned for a seamless purchase. Leanne,
Economical, efficient and convenient
I love my new fridge. Thank you so much - you provide a wonderful (economical, efficient and convenient) service!Carmela Carmela, West End, QLD
You were a one stop shop and a brilliant one
What an amazing shopping experience with a very big thank you. From the very second of the very first contact call, you were brilliant - right through to before delivery and again upon delivery - so fantastic. I have already passed the word round, you were a one stop shop and a brilliant one! Certainly be shopping with you again.
Many thanks, Sarah, Ashwood, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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