The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The service has been swift
Hi,
I want to provide positive feedback regarding my first time experience ordering from you. The deliver people called me the night before, the next morning 15mins before arriving. The service has been swift from the moment I placed my order to the time my freezer got delivered. This has been much appreciated.
Regards,
Gwen Gwendolyn, Box Hill South, VIC
Very impressed with price and service
Just received my new washing machine as advertised with next day delivery. Very impressed with price and service. Thank you Terri ,
They even checked that it was working OK and took away my old one
Hi Appiances On Line, I ordered a fridge on line yesterday afternoon and had it delivered this morning. The delivery men were extremely polite and professional. They even checked that it was working OK and took away my old one. I am a first time customer and will definitely use appliances on line again. I will also tell all my friends. Congratulations on excellent service. Diana,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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