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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).Just wanted to say how impressed I have been with your service. I ordered a washing machine, dryer and microwave through you guys. The price was much better than any that the big electrical goods places were offering, as well as cheaper delivery costs. My goods were delivered today. The driver called an hour before he got here, as requested. He then installed all three appliances and removed all of the packaging from these. He went about his job happily (unlike other delivery guys we have had in the past) and got the work done in such a short time. I am not sure of his name but would like my thanks to be be passed on to him. I will definitely use Appliances Online again, as well as recommending them to friends and family!I will definitely use Appliances Online again Just a quick note to say thank you for having the best sales and delivery staff. We have made several purchases and each time we have never been disappointed. The sales staff are always friendly and helpful. I have had to wait many hours to get basic information when dealing with the likes of ******** etc but with your staff it is instant. Never a dumb question goes unanswered to which I am very grateful. I am amazed at how easy and quick I can order an item and receive it. Delivery is always a concern as I have had items from ******* delivered on the back of ute which was driven by one of their sales staff after they had finished work. I had paid $60.00 for this disgusting treatment. Your deliver staff are always on time and so polite and professional. It is a credit to you and them that they can keep this level of perfection time and time again. We have spent many thousands at ******* over the years but will do so no more. You are now are shop of choice.You are now are shop of choice Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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