The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You have our endorsement
Hi There just wanted to say thank you for your help and co-operation in my delivery of my new dryer. the delivery guys rang around 07.30 to let us know that the dryer would be delivered between 09.00 and 11.00 on monday 10/10/11 and at 09.10 it was delivered. so thank you very much. you have our endorsement, i can't recommend you highly enough to others. Leanne Heriot, North Booval, QLD
Both times everything has been perfect
Hi Guys, just wanted to say thanks for putting together such an excellent service! This is the second time we have used Appliances Online and both times everything has been perfect. What you say is what you do and these days that is hard to find. Keep up the good work! David,
Reinforced my confidence in shopping online
I have shopped online for many years and when I received an itme ordered
through Appliances Online and the product was faulty, not Appliance
Online's problem, but they were immediately apologetic and organised a
replacement as soon as they could possibly deliver it,and this was done
without any difficulties whatsoever.It was almost like old fashioned
service of the "customer is always right".I have previously bought a
washing machine through Appliances Online, and again their service was
exceptional.I had often wondered what would happen if there was an issue
such as this, and it has reinforced my confidence in shopping online
particularly with large items.I hope that all businesses have this sort
of customer service, the world would be a better place. Christine, Valley View, SA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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