The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great Product, Great Price, Excellent Service
Dear Sales and Service Team,
I have rarely bothered to provide feedback to any online site - but am finally moved to comment based on the excellent service I received from you guys.
I originally messed up my purchase (it wasn't available in WA) - you guys called me (on a Sunday!) and found an alternate source and delivered it to me in WA (from Victoria) - ahead of your promised delivery date!!!
Many thanks for the effort in making my purchase;
Great Product,
Great Price,
Excellent Service.
If only you could make the ironing more pleasureable . . . . (You sold me an iron!)
Keep up the great work.
Cheers Jerom, Shenton Park, WA
The savings are great
Just to let you know the service we received from
your company was fantastic - from the order online to the
delivery.... easy, and of course the savings are great
too. Thanks everyone Sean, Morisset, NSW
This company gets better with age
Andrew, you have done it again!!! worked your magic. Delivery is usually next day but due to the Christmas rush I was prepared to wait the couple of extra days you said it would take. I was at the movies, deliverers called my husband and they appeared within the hour of the following day. This company gets better with age.. Can't wait to buy something else... Lesley,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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