The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
premium service!
I received my Samsung washing machine today and just wanted to congratulate you on the premium service and complete process from start to finish. Everything happened as you quoted it would on the website and yesterday when I called with a query re delivery time you did your best to accommodate my request in a friendly manner. I will certainly be back for my next purchase of a fridge hopefully soon and I will be highly recommending Appliances On-line for exceptional service and VALUE also. Thankyou Phillipa, PEREGIAN SPRINGS, QLD
Great job with friendly and prompt service
I recently bought a fridge from you and wanted to say thanks for a great job with friendly and prompt service. Richard,
You guys are brilliant
You guys are brilliant. I'm really pleased with the whole process from ordering to installation. Not only are your prices competitive but I had the washing machine I ordered from you delivered and installed within 24 hrs of my order. And your delivery team removed my old machine at no charge. That's what I call service. Thank you.
Keith, Queensland
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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