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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).I have shopped online for many years and when I received an itme ordered through Appliances Online and the product was faulty, not Appliance Online's problem, but they were immediately apologetic and organised a replacement as soon as they could possibly deliver it,and this was done without any difficulties whatsoever.It was almost like old fashioned service of the "customer is always right".I have previously bought a washing machine through Appliances Online, and again their service was exceptional.I had often wondered what would happen if there was an issue such as this, and it has reinforced my confidence in shopping online particularly with large items.I hope that all businesses have this sort of customer service, the world would be a better place.Reinforced my confidence in shopping online I just want to say how fantastic the experience with appliances online was. I now have my new fridge (cheaper than anywhere else) all installed and the old one taken away. The delivery people were very helpful and made sure everything was ok before they left. I definately will be back.Cheaper than anywhere else Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
No-one has asked a question about this product yet. Want to be the first?We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .
