The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will be back for more
Hi, I would just like to compliment Appliances Online and the two delivery guys that delivered my fridge (one was named Ali). I was very impressed with the availability, ability to deliver in the timeframe I wanted, pricing and service. In contrast, some local retailers were charging twice - yes, twice - the price, all had no stock and offered a 2-3 week lead time. I really tried to buy local and ran around for a day looking for the product, but in the end your service was simply outstanding. I will be back for more. Andrew, Chapman, NSW
The price of the product was excellent, and delivery was free
This is my first time to your site. What fantastic service I have received. I spoke to Colin about the delivery of my purchase and he was extremely helpful. The price of the product was excellent, and delivery was free. What more could I ask for! Great!! Appliances Online customer,
From start to finish your service has been *'exceptional'*.
Good Morning
We are writing to tell you how impressed we are with your service. To be
honest we had never heard of Appliances on Line till the technician told us
on Tuesday.
From start to finish your service has been *'exceptional'*. This morning,
PJ and Corey phoned on our mobile and home phone, letting us know they
would be here in 15 minutes. They were here on time and so professional,
fast and efficient and friendly.
We will *definitely *be using your website in the future when we require
any other appliances. We will also tell all about how exceptional your
service quality is.
Thank you to everyone concerned, from the person who accessed the order
online, through to admin staff and warehouse and delivery staff. Laurie and Jill Metcalfe, SHERWOOD QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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