The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why would anyone buy from a store these days!!?
Why would anyone buy from a store these days!!? Just had my new washing machine delivered well within delivery window (about 10 minutes in!), old machine taken away and new one set up by a very pleasant friendly delivery man. I was a little nervous making a big purchase online but cannot fault the process at all! Thanks so much :) Kendall, Secret Harbour, WA
Fast and good
your service is fast and good, i mean it, the delivery man is the good man Dr. Moe, Bundoora, VIC
Delivered as promised the next morning on time
Thanks very much for the excellent service we received from you. We ordered our Fisher & Paykel washing machine from you on Monday morning and it was delivered as promised the next morning on time.The price included delivery,installation and taking the old machine away. The price was better than the so called discount retailers and there was no high pressure sales people. I will be strongly recommending you to all my family, friends and colleagues. Ashley,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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