The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Your service from phone enquiry to prompt delivery
I was delighted with your service from phone enquiry to prompt delivery of a tumbler dryer to my daughter in Adelaide. From a phonecall on Monday to prompt delivery on Wednesday morning.She was so impressed by how charming and helpful the delivery people were. They even took away the packaging . We shall recommend you to everyone.Many thanks. Jill,
Everything was perfect
We had a look at G*** G*** for our new Fridge/Freezer on Friday - chose a Westinghouse. Got home and jumped on the net looking for reviews on it and found you! You were cheaper, offered delivery, set up and taking away our old one - things that added to the cost with G*** G*** ($60 local delivery and $10 to take away our old one). I was a bit nervous ordering a large purchase on the net, but I put it through Friday afternoon on your website. We received a call Monday morning and it was delivered before 11am. We kept waiting for something to go wrong, but everything was perfect including the delivery guy who was very professional. Thank you so much for a great customer service experience - loving our new Fridge! :) Maria & Patrick, Attwood, VIC
Very pleased with purchase
Very clear instructions with good illustrations and documentation. Easy to follow. Order process simple and straight forward with phone call follow up. Delivery as promised by phone call prior to delivery. As indicated new appliance, old ones removed with packaging. Very pleased with purchase. Ben, Doncaster East, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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