The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The whole process was exceptional
I have recently purchased a fridge and a washing machine through Appliances Online. I have found the service to be exceptional. From
the low price of the units and free delivery and removal, to the
delivery guys who were exceptionally friendly and helpful. They removed
the old units, were careful not to damage my walls, took away all the
rubbish, swept the floor, installed the new units (even placing my dryer
back on top of the new washing machine), and even waited for 15mins
while I waited for my house key to turn up (long story that you don’t
want to hear about). The whole process was exceptional. Unfortunately I can’t remember the names of the
delivery guys, but I’m sure you will be able to look them up through my
delivery address, to commend them personally. I will definitely use you again in the future and I go out of my way to recommend you to my friends. Cameron, Burnley, VIC
Just superb
I bought a Westinghouse dual fuel upright oven (DSP635W) from you in 2008 and after two years I am still delighted with it. It's very easy to clean and everything works extremely well. The oven is
just superb - even, reliable, steady and a good clean dry heat that is perfect for baking.
Appliances Online are also a great company to deal with, and I've recommended you and the stove to one of my friends. She is just as happy with her all gas version of the same stove, so thank you from
both of us. Naomi, Katoomba, NSW
Fast delivery cannot be faulted
The prompt efficient service from phone purchase to fast delivery cannot be faulted..The internet gave me all the time I needed to peruse all types of dishwashers.. it was so easy to find the one for
me..a quick phone call & a very helpful sales person (thanks Kamahl) the deal was done..My dishwasher arrived on time next day.. Easy to use ,does the job, Can,t ask for more.. Recommended!.... Ann P Ann, Penrith, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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