The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Appliances Online were helpful and pleasant
Please pass on my thanks to your sales and delivery team for a job well done. I had wanted the fridge delivered today if possible but knew that it probably could not be but I have just received it. Thanks so much. Everyone I had dealings with at Appliances Online were helpful and pleasant, including the young delivery men. Rhonda,
Able to pay COD and free delivery
I purchased my Amalfi benchtop dishwasher in June and it has changed my life! I had excellent service from my initial inquiry to being able to pay COD and free delivery - you can't ask for much more. Prompt, courteous and friendly service and a fabulous appliance - well done all at Appliances Online. Mira, Blue Mountains, NSW
Your company offers everyone the same service
Hi, Just wanted to thank you for the prompt and courteous service offered by both your delivery and online support section. My washing machine turned up on time and intact. As I live in a rural location sometimes it is hard to get a competitive price, but your company offers everyone the same service, both city and rural pay the same, well done and thank you. If I need any other appliances I will certainly be contacting you. Megan,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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