The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Polite, friendly, helpful and hardworking
We would like to commend Adam and Steve, the delivery men who delivered
our new fridge and took away our old fridge today. They were so polite,
friendly, helpful and hardworking - we were very impressed with them and
our whole appliancesonline experience. Susie & Chris, St. Andrews, NSW
Customer service is outstanding
Many thanks. I have to say your customer service is outstanding. I do feel a little bad about those guys loading trucks at 4.30! Caroline, Mosman
Competitive pricing
I am writing to thank you for your excellent service re recent my purchase
of a barbecue. From the simple ordering on line, the competitive pricing,
delivering on time to the excellent quality of the product.I
will definitely recommend your company to friends and would not hesitate to
order again. Anne, Templestowe, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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