The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Called the hotline, got a real person within a minute
Recently bought a westinghouse fridge online. Couldn't make
my mind up so called the hotline, got a real person within a
minute and from then on the service was amazing. The drivers
were patient, kind and considerate. Would thoroughly
recommend and am going to buy my microwave through
appliances online too. Teresa, Lane Cove, NSW
Whenever I need appliances I’ll be shopping with you
Thank
you so much. I will be recommending Appliances Online to everyone I
know. Believe me when I say whenever I need appliances I’ll be shopping
with you. Appliances Online Customer, Australia
Purchasing via Appliances Online was a breeze
Purchasing via Appliances Online was a breeze. Prices were very competitive, they allowed us to shift around the delivery dates multiple times (with a smile) and their delivery professionals (Tony and friend) were very helpful in providing advice on placement and answering our questions on the washing machine! Keep up the good work. Sujay, Brighton East, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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