The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Price, professionalism, communications, service
Hey Folks, Just a quick note to say that the
ordered cooker was delivered as advised, and the old cooker removed.
Many thanks for your assistance with everything – the potential glitch
re delivery was handled very quickly and professionally – very much
appreciated. I will certainly recommend your business to others – price,
professionalism, communications, service are second to none. Please
pass on my appreciation to all concerned. Many thanks Owen, Belford, NSW
Friendly, knowledgable and efficient service
I would like to compliment your staff on their friendly, knowledgable and efficient service. Your prices are very competitive. I bought my dryer first and delivery went without a hitch and a couple of weeks later have purchased and received my new washing machine. Again, your delivery service was excellent!! Have been recommending your site to all my friends. Have just ordered a couple of TVs from your affiliate BigBrownBox. Will definately look to your company when I renovate my Kitchen A++++ Kirstenn, Rouse Hill, NSW
Great Product, Great Price, Excellent Service
Dear Sales and Service Team,
I have rarely bothered to provide feedback to any online site - but am finally moved to comment based on the excellent service I received from you guys.
I originally messed up my purchase (it wasn't available in WA) - you guys called me (on a Sunday!) and found an alternate source and delivered it to me in WA (from Victoria) - ahead of your promised delivery date!!!
Many thanks for the effort in making my purchase;
Great Product,
Great Price,
Excellent Service.
If only you could make the ironing more pleasureable . . . . (You sold me an iron!)
Keep up the great work.
Cheers Jerom, Shenton Park, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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